The Citibank Card

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Studlover (imported)
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The Citibank Card

Post by Studlover (imported) »

The Citibank Card

My Aunt died this past January. Citibank billed her for February and March

for their monthly service charge on her credit card, and then added late

fees and interest on the monthly charge...the balance had been $0.00... now

was somewhere around $60.00)

I placed the following phone call to CitiBank:

Me: "I am calling to tell you that she died in January."

CitiBank: "The account was never closed and the late fees and charges

still apply."

Me: "Maybe, you should turn it over to collections..."

CitiBank: "Since it is 2 months past due, it already has been."

Me: "So, what will they do when they find out she is dead?"

CitiBank: "Either report her account to the frauds division, or report her

to the credit bureau...maybe both!"

Me: "Do you think God will be mad at her?"

CitiBank:"...excuse me .....?"

Me: "Did you just get what I was telling you.... the part about her being

dead?"

CitiBank: "Sir, you'll have to speak to my supervisor!"

(Supervisor gets on the phone)

Me: ''I'm calling to tell you, she died in January."

CitiBank: "The account was never closed and the late fees and charges

still apply."

Me: "You mean you want to collect from her estate?"

CitiBank: ".....(stammer)" .... "Are you her lawyer?"

Me: "No, I'm her great nephew."

(Lawyer info given...)

CitiBank: "Could you fax us a certificate of death?"

Me: "Sure."

( Fax number is given )

( After they get the fax. )

CitiBank: "Our system just isn't setup for death..."

Me: "Oh..."

CitiBank: "I don't know what more I can do to help..."

Me: "Well... if you figure it out, great! If not, you could just keep

billing her...I suppose...don't really think she will care...."

CitiBank: "Well...the late fees and charges do still apply."

Me: "'Would you like her new billing address?"

CitiBank: "That might help."

Me: " ( Odessa Memorial Cemetery #### Hwy 129 and plot number given. )

CitiBank: "Sir, that's a cemetery!"

Me: "What do you do with dead people on your planet?!!"
Quillman (imported)
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Re: The Citibank Card

Post by Quillman (imported) »

:) Oh I DID enjoy this one and so true! Mind you, how would it have gone if you had needed to talk to Bangladesh as we seem to be forced to from the UK. Don't get me wrong, lovely people and all that, but totally unequipped to deal with anything out of the ordinary!

Keeps these Jokes coming, I do look forward to them.

Quillman UK
Studlover (imported)
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Re: The Citibank Card

Post by Studlover (imported) »

Quillman (imported) wrote: Wed May 25, 2005 7:28 am :) Oh I DID enjoy this one and so true! Mind you, how would it have gone if you had needed to talk to Bangladesh as we seem to be forced to from the UK. Don't get me wrong, lovely people and all that, but totally unequipped to deal with anything out of the ordinary!

Keeps these Jokes coming, I do look forward to them.

Quillman UK

Quillman,

Glad you enjoyed the joke and that you do look forward to the jokes. Keeps me searching for new ones and sometimes controversial ones.

But this one is just too true to life!

Studlover
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