Mouse balls
Posted: Tue Apr 28, 2009 6:23 pm
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Subject: Fw: Mouse Balls
>
>
>
>>
>
>> Mouse Balls
>>
>> Mouse Balls and Mouse Ball Inspectors:
>>
>> I don't know how they wrote this with a straight face.
>> This was a real memo sent out by IBM to its employees in
>> all seriousness.
>> It went to all field engineers about a computer peripheral
>> problem.
>> The author of this memo was quite genuine.
>> The engineers rolled on the floor! Especially note the last
>> couple of sentences.
>>
>>
>> 'If a mouse fails to operate or should it perform
>> erratically, it may need a ball replacement.
>> Mouse balls are now available as FRU (Field Replacement
>> Units).
>> Because of the delicate nature of this procedure, a
>> replacement of mouse balls
>> should only be attempted by properly trained personnel.
>>
>> Before proceeding, determine the type of mouse balls
>> by examining the underside of the mouse.
>> Domestic balls will be larger and harder than foreign
>> balls.
>>
>> Ball removal procedures differ depending upon the
>> manufacturer of the mouse.
>> Foreign balls can be replaced using the pop off method.
>> Domestic balls are replaced by using the twist off method.
>>
>> Mouse balls are not usually static sensitive.
>> However, excessive handling can result in sudden
>> discharge..
>>
>> Upon completion of ball replacement, the mouse may be used
>> immediately.
>> It is recommended that each person have a pair of spare
>> balls
>> for maintaining optimum customer satisfaction..
>>
>> Any customer missing his balls should contact the local
>> personnel in charge
>> of removing and replacing these necessary items.
>>
>> Please keep in mind that a customer without properly
>> working balls is an unhappy custome
Subject: Fw: Mouse Balls
>
>
>
>>
>
>> Mouse Balls
>>
>> Mouse Balls and Mouse Ball Inspectors:
>>
>> I don't know how they wrote this with a straight face.
>> This was a real memo sent out by IBM to its employees in
>> all seriousness.
>> It went to all field engineers about a computer peripheral
>> problem.
>> The author of this memo was quite genuine.
>> The engineers rolled on the floor! Especially note the last
>> couple of sentences.
>>
>>
>> 'If a mouse fails to operate or should it perform
>> erratically, it may need a ball replacement.
>> Mouse balls are now available as FRU (Field Replacement
>> Units).
>> Because of the delicate nature of this procedure, a
>> replacement of mouse balls
>> should only be attempted by properly trained personnel.
>>
>> Before proceeding, determine the type of mouse balls
>> by examining the underside of the mouse.
>> Domestic balls will be larger and harder than foreign
>> balls.
>>
>> Ball removal procedures differ depending upon the
>> manufacturer of the mouse.
>> Foreign balls can be replaced using the pop off method.
>> Domestic balls are replaced by using the twist off method.
>>
>> Mouse balls are not usually static sensitive.
>> However, excessive handling can result in sudden
>> discharge..
>>
>> Upon completion of ball replacement, the mouse may be used
>> immediately.
>> It is recommended that each person have a pair of spare
>> balls
>> for maintaining optimum customer satisfaction..
>>
>> Any customer missing his balls should contact the local
>> personnel in charge
>> of removing and replacing these necessary items.
>>
>> Please keep in mind that a customer without properly
>> working balls is an unhappy custome