"Tattoos" and Hewlett-Packard
Posted: Fri Nov 28, 2008 12:44 pm
I've run into a problem that applies to all Hewlett-Packard computers. Perhaps others, though I have no information about other brands.
On all H-P machines, the motherboard is "tattooed." This means it includes a code describing the machine's original hardware configuration. The tatto becomes important if, and only if, you need do a System Recovery. (A System Recovery - not the same as a System Restore - is the procedure by which you recover the original software configuration of a computer from Recovery Disks, which may be needed if there's been irremediable trouble with your software.)
On an H-P machine, if you make any change to your computer's hardware - add memory, add a drive, etc. - you will lose the ability to do a System Recovery. This is because the tattoo no longer matches the hardware. There are only two ways to deal with this: hire a licensed H-P technician (techs must pay several thousand dollars a year to maintain their license) to obtain a new tattoo from H-P and copy it onto your motherboard; buy wholly new software, starting with the Operating System, and install it on your computer. Either way, lots of money and lots of time and trouble.
H-P doesn't tell anyone about this. I found out the hard way. So this is an alert to anyone with H-P.
On all H-P machines, the motherboard is "tattooed." This means it includes a code describing the machine's original hardware configuration. The tatto becomes important if, and only if, you need do a System Recovery. (A System Recovery - not the same as a System Restore - is the procedure by which you recover the original software configuration of a computer from Recovery Disks, which may be needed if there's been irremediable trouble with your software.)
On an H-P machine, if you make any change to your computer's hardware - add memory, add a drive, etc. - you will lose the ability to do a System Recovery. This is because the tattoo no longer matches the hardware. There are only two ways to deal with this: hire a licensed H-P technician (techs must pay several thousand dollars a year to maintain their license) to obtain a new tattoo from H-P and copy it onto your motherboard; buy wholly new software, starting with the Operating System, and install it on your computer. Either way, lots of money and lots of time and trouble.
H-P doesn't tell anyone about this. I found out the hard way. So this is an alert to anyone with H-P.